Frequently Asked Questions
How do I book an appointment?
You can request an appointment right here on our website using the Request Appointment button, or call or text us at (508) 974-4569. We’ll confirm your appointment as soon as possible.
What areas do you service?
We proudly serve New Bedford. Surrounding Southcoast communities coming soon. If you’re unsure whether we cover your area, just reach out — we’re happy to check for you!
What types of vehicles do you work on?
We service most passenger cars, SUVs, pickup trucks, and light-duty vans. If you have a specialty or commercial vehicle, contact us ahead of time so we can confirm service compatibility.
How long does a mobile oil change take?
Most services take about 20–30 minutes per vehicle. We aim to be fast, efficient, and completely mess-free — so you can get back to your day quickly.
Do I need to be home during the service?
No, as long as we have safe, legal access to your vehicle and any keys or instructions we need, you don’t have to be present. We’ll communicate with you throughout to keep you informed.
What payment methods do you accept?
We accept cash, major credit cards, debit cards, and other approved payment methods at the time of service.
What kind of oil and filters do you use?
We use premium, manufacturer-recommended oils (synthetic blend or full synthetic) and high-quality oil filters to ensure your engine gets the protection it deserves.
What if I need to cancel or reschedule?
We understand that life happens! Please contact us at least 24 hours in advance if you need to cancel or reschedule your appointment.
Is your service insured?
Yes! The Mobile Maxx is fully licensed and insured for your peace of mind.
How do I contact you if I have more questions?
You can reach us anytime at:
📧 Email: contact@themobilemaxx.com
📱 Phone/Text: (508) 974-4569